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PNW Dental
Hygiene and Restorative Dentistry in Eugene, OR

Frequently Asked Questions (FAQs)

How can we help you?

Everyone has unique dental concerns, and we welcome any questions you have about your oral health needs. When you ask questions, we can better understand those concerns and your priorities and create your treatment plan to address them. We appreciate it when patients are invested in excellent oral health, and we are happy to provide guidance to support them in achieving their smile goals.

We have shared several of the most frequently asked questions we hear, but if you have something else on your mind, don't hesitate to call our Eugene dental office so we can assist you.


The amount your dental insurance pays is generally higher when in-network. An in-network dentist contracts with a specific insurance company to offer an agreed-upon or discounted rate for the services provided. When you have dental work done with an in-network provider, the discount is applied, your insurance plan pays a portion, and you are responsible for the remainder, which is your out-of-pocket cost.

What "Out-of-Network" Means

You are free to choose an out-of-network dentist but you won’t receive a discounted rate as you do in-network. Many patients incorrectly believe that this means you don’t receive any dental benefits. We understand the confusion! But your insurance will still cover a portion of the procedure, just without the discount, meaning that your out-of-pocket cost will be higher.

Call Us with Your Dental Insurance Questions

At PNW Dental, we treat out-of-network patients all the time. They come to us because they appreciate the value of the quality dentistry we provide and are willing to pay a little more to ensure that they receive the highest standard of care.

If you are out-of-network, our insurance coordinator Carrie will still file your claims on your behalf exactly as we do for our in-network patients. She works extensively with insurance companies and would be more than happy to answer any questions you have.

Pediatric Dentistry

At PNW Dental, we love treating kids and helping them get a head start on a lifetime of excellent oral health. We have lots of experience working with children of all ages and enjoy helping them develop a lifelong positive attitude about dentistry.

It is especially important to treat children with a gentle touch and help them to feel safe and well-cared-for when they’re with us. Our goal is to show them that dentistry is just another part of their busy little lives and that seeing the dentist is not something to fear.

We offer children’s dentistry at our Eugene, OR dental office for kids of any age. Around two years old is the recommended time for an initial well-child visit. By this age, they usually have most of their baby teeth, and we need to start monitoring their condition to keep them healthy. Losing a baby tooth too early due to decay can create more complicated oral health problems in the future.

Schedule Your Child's First Dental Visit

Dr. Susie and Dr. Tyler would enjoy the opportunity to meet you and your child and let them get to know us in our calm and friendly office setting. If you are ready to schedule their first dental visit, please call our children’s dentists in Eugene, OR to schedule an appointment.

Dental Implants

Many people today are great candidates for dental implants to replace missing teeth. In the decades they've been in use, implants have transformed the lives of millions of people dealing with tooth loss.

A titanium dental implant is placed surgically under your gum and replaces the natural tooth's roots. As the implant heals, it forms a secure and lasting bond with surrounding bone and tissue.

The healing process takes several months, and when it is complete, our dentists attach a restoration like a crown, bridge, or denture to serve as the visible, functioning part of your tooth. The result is a full tooth replacement that mimics the form and function of your natural tooth.

At PNW Dental, we work with the most highly qualified specialists in our area who will expertly place your implant. We will work together to help you decide which type of restoration is most appropriate in your case.

Schedule a Dental Implant Appointment in Eugene, OR

Please call our Eugene, OR dental office if you would like to learn more about dental implants and see if you are a good candidate.

General Dentistry

We get this question a lot from patients concerned about any health risks associated with having dental x-rays. While there are general guidelines for the frequency of dental x-rays, we create individualized treatment plans for each patient's unique needs.

Our Eugene, OR dentists take dental x-rays because a visual examination tells us a lot, but it doesn’t provide the complete picture. We can’t treat what we can’t see, and many conditions like gum disease and cavities develop under the gums or inside your teeth.

Using low-dose digital dental x-rays, we can quickly and accurately identify these issues and plan treatment accordingly.

So the answer is that we base the frequency of your routine bitewing x-rays on your current and past oral health needs. For an average patient, we take yearly bitewing x-rays. If you have a history of excellent oral health and no signs of cavities or gum disease, you may only require routine x-rays every 18 months to 2 years.

However, those who have an ongoing high risk for dental decay or gum disease may require radiographs more frequently than every 12 months until their risk is lowered.

Have Questions about Dental X-Rays? Call Us!

At PNW Dental, you never have to worry about unnecessary x-rays; we only recommend them as needed to diagnose a new issue, monitor an ongoing condition, or as a routine part of your preventive dental care.

If you have any questions about x-rays, please call us or let us know at your next visit to our Eugene, OR dental office.

Preventive Dentistry

Expecting moms have many questions about dental work during pregnancy, and the answer is that it’s not just safe—it’s a good idea to protect them and their unborn baby.

Our Eugene, OR dentists highly recommend maintaining your preventive dental exams and teeth cleanings to avoid developing gum disease.

While we might not recommend dental x-rays during pregnancy, it’s good to know that the American College of Radiology states that a single diagnostic x-ray doesn’t have sufficient radiation to cause adverse effects to your unborn baby.

We recommend postponing cosmetic and elective procedures until after delivery. But if you do need a tooth filling or dental crown during pregnancy, it has been well studied and is considered safe for mom and baby.

Have Questions about Dental Work during Pregnancy?

It is safe to receive dental care while pregnant, but we always welcome calls and questions regarding this concern. Please call us if you have questions or need to schedule a teeth cleaning at our Eugene, OR dental office. 


At PNW Dental, we are strong advocates of a conscientious routine of preventive dental care which includes routine appointments for dental exams and teeth cleanings. The goal at our Eugene, OR dental office is to help you preserve your healthy teeth for as long as possible. Prevention is the number one way we can help you achieve that goal.

With regular visits, our dentists and hygienists can monitor your oral health over time and address minor issues before they become major problems. Just because your teeth feel okay and you're not in pain, it does not necessarily follow that there are no underlying problems. Routine exams and x-rays allow us to detect conditions that you're not even aware of.

Schedule Your Next Dental Cleaning in Eugene, OR

The health of your teeth is so important, and preventive care is so easy that it makes good sense to be proactive with your oral health care. At PNW Dental, we offer convenient hours that allow you to plan your appointments around your work or school schedule.

Please contact PNW Dental to schedule a convenient appointment for your next six-month cleaning and exam. We look forward to helping you maintain a healthy, problem-free smile that lasts a lifetime.

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